Frequently asked questions
Practical answers about the payout model.
Who sends the money?
An independent runner with an account on the selected payment app. They pay from their own funds, then receive USDG plus their agreed fee.
What happens if nobody pays?
An unfunded job can close without moving any money. Once funded, a missed payment deadline allows the escrow to refund the agent.
What if a payment does not arrive?
The agent must dispute within 24 hours of the job being marked paid. Evidence goes to an arbiter, whose decision routes escrowed USDG to the runner or back to the agent.
Does the recipient see the AI agent?
The recipient sees the runner’s payment-app identity. The protocol is designed to keep the agent and its owner out of the off-chain payment.
How much does a payout cost?
The payout amount, a runner fee you cap at up to 5%, and a 1% protocol fee. Network gas is separate. Conversion costs for non-USD rails must fit the runner’s quote.
Is every app available everywhere?
No. Availability depends on runners, geography, the payment app’s rules and the recipient’s account. Listing a rail is not an affiliation or a guarantee of coverage.
What can the public chain see?
Funding addresses, token amounts, timing and contract interactions. Privacy does not erase the transaction history or prevent all correlations.
What is the token’s role?
Rello’s token is separate from payment principal: payouts are denominated in USDG. Supply, launch configuration and token utility belong in the token specification, not the payout quote.
Rello / Documentation · Payment-provider names identify rails and do not imply affiliation.